Due to the COVID-19 health crisis which is affecting European countries and the rest of the world with increasing criticality, SCM has opted not to take part in the up-and-coming edition of Holz-Handwerk which had already been postponed until 16-19 June 2020 as a result of this problem.
This is a difficult decision that SCM has found itself forced to take, given the importance of the event internationally for the wood sector. It does so with the utmost awareness and sense of responsibility towards the increasingly concerning situation that has arisen at international level: in virtue of the continuing spread of this new virus and the precautionary measures that the different countries affected are adopting to contain the epidemic as best as possible, SCM believes that the contextual and business conditions do not exist for a such an important trade fair.
Next to the customers, even from afar
Despite being in an international context that sees key industry events being cancelled or postponed until the second half of the year, SCM continues to offer its support to secondary wood processing businesses, from large industries to artisans, from furniture to windows and doors to joinery.
Technological innovation, digital factory and all-round support services to the customer are SCM’s primary objectives which, today more than ever, aims to continue to remain at the side of all industry professionals with its Smart&Human Factory as well as technologies and state-of-the-art digital services which are being further strengthened in these delicate times.
Practical demonstrations, training and optimisation of maintenance and assistance activities continue even remotely thanks to the “Maestro connect” platform which provides instant access to a wide range of services, to allow wood working operators to be flanked and supported by the SCM team, even in “virtual” mode.
From all the digital services, stands out the “Smartech” augmented reality assistance: thanks to a wearable computer and a specific control software, SCM experts can diagnose and solve problems in real time. Smartech incorporates video, camera, microphone and loudspeaker functions with wireless connection. This ensures the hands-free, two-way communication with interactive data sharing.
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